AutoPacific’s 2009 vehicle satisfaction winners

AutoPacific has announced its 13th Annual Vehicle Satisfaction Awards. The award is an industry benchmark for measuring how satisfied an owner is with his/her new car or light truck. This study by the Southern California-based automotive research firm summarizes the results of its 2009 model year vehicle satisfaction data and analysis.

The vehicle – car or truck – registering highest overall satisfaction in 2009 is the Lexus LS. The LS scored 99 points above the industry average to place first among all 2009-model year vehicles in AutoPacific’s survey of more than 25,000 new vehicle owners and lessees. The truck or SUV with the highest overall satisfaction score is the Cadillac Escalade, contributing to Cadillac’s win as the top-ranked brand for vehicle satisfaction.

At the manufacturer level, multiple top-ranked award winners are: Toyota with six winners (Toyota 3, Lexus 2, Scion 1), Ford with four (Ford 3, Lincoln 1), Hyundai/Kia with three (Hyundai 2, Kia 1), Chrysler with 2 (Dodge 1, Jeep 1) and General Motors with 2 (Cadillac 1, Chevrolet 1). Honda, Land Rover, Mitsubishi, Porsche and Volkswagen each took top honors in one segment.

Top 2009 model year performers are:

HIGHEST SATISFACTION BRAND: Cadillac

2009 RISING STAR: Hyundai

PASSENGER CARS:

• Luxury Car: Hyundai Genesis
• Aspirational Luxury Car
• Luxury Large Car: Lincoln Town Car
• Luxury Mid-Size Car: Lexus ES
• Premium Mid-Size Car: Hyundai Sonata
• Mid-Size Car: Ford Fusion
• Image Compact Car: Toyota Prius
• Compact Car: Mitsubishi Lancer
• Economy Car: Honda Fit
• Sports Car: Porsche 911
• Sporty Car: Scion tC

LIGHT TRUCKS:

• Large Pickup: Dodge Ram 1500
• Compact Pickup: Ford Explorer Sport Trac
• Luxury Sport Utility: Cadillac Escalade
• Large Sport Utility: Chevrolet Tahoe
• Premium Mid-Size Sport Utility: Ford Explorer
• Mid-Size Sport Utility: Jeep Liberty
• Luxury Crossover SUV: Land Rover LR2
• Large Crossover SUV: Mazda CX-9
• Premium Mid-Size Crossover SUV: Toyota Venza
• Mid-Size Crossover SUV: Volkswagen Tiguan
• Compact Crossover SUV: Kia Sportage
• Minivan: Toyota Sienna

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